How do I return my products ?

You have 30 days from the date you received your items to make a return. A simple reason can be enough to make a return: you don’t like leggings, the size doesn’t suit you…
In the event that it is not a clothe error sent or damaged, the return shipping costs are at your expense and must include a tracking number.

Here are the simple steps to make your product return:

  • See the product-specific conditions in our Returns Policy;
  • Contact us through this page;
  • After receipt, Prachelle will proceed with your return within 48 hours.

Click here to view our Returns Policy

Click here to contact Prachelle