Returns Policy

Have you received a defective item? Click here for more information We are really sorry to hear about this! In the unlikely event that you have received a defective item, please contact our support team who will sort it for you. Need to return something? Contact us for more information We know, returns can be […]

How do I track my order ?

Prachelle makes it a point of honour that you receive your product in the best conditions and quickly. All our orders include delivery with tracking number. After hand manufacturing the garments you ordered, we entrust them to the most reliable global carriers such as USPS, FedEx, DHL and DPD. Each shipment can be tracked via […]

How to become an Ambassador ?

Prachelle offers you the opportunity to become an ambassador for our brand. This privilege can be granted to you if you have a presence in social networks, are interested in a long-term partnership and enjoy Prachelle. Our Ambassador program gives you a sneak preview of our latest products while allowing you to make a percentage […]