Worldwide Delivery

We deliver Prachelle products worldwide, including P.O. boxes and APO FPO/DPO addresses. Shipping is free for United States, United Kingdom, Canada and France. Our products are made in Europe and North America, depending on your location. Each of our product is custom-made for you, all of our products are handmade on order. The average manufacturing […]

How do I track my order ?

Prachelle makes it a point of honour that you receive your product in the best conditions and quickly. All our orders include delivery with tracking number. After hand manufacturing the garments you ordered, we entrust them to the most reliable global carriers such as USPS, FedEx, DHL and DPD. Each shipment can be tracked via […]

How are delivery times affected by holidays?

As the holidays approach, we expect an increase in the volume of orders and therefore longer processing and shipping times. If you are planning to order from us for the holidays, please place your order as soon as possible to ensure it arrives on time. We cannot be held responsible for late orders. Large quantities […]

Delivery estimation dates exceeded

When you placed your order on Prachelle, you were given a delivery timeframe, indicating an estimated time for delivery of your package, the maximum of the timeframe representing the deadline for receipt. If you have not received your package after the time interval deadline, contact us within 7 days. Together we will see the status […]