Within “My Account” and then in “Orders”, you will find all the orders you place on Prachelle. Within this list, you will find for each order: your order number the date of order the current status of the order the order total an action button to view this order in more detail (or pay for […]
You earn loyalty points automatically when you place an order at Prachelle. From 500 points, you can convert them for a -10% discount coupon on your next order! To find your current Shopping Points account, go to “My Account” then “Fidelity Points”.
You can find all your discount coupons in “My Account”, then “Fidelity Points”. On this page dedicated to rewarding your loyalty to Prachelle, you will find: The current number of your loyalty points and the possibility of transforming them into a discount code -10% if you have more than 500; The list of your coupon […]
There are several possible reasons in case you are unable to login to your account: The username or associated email is not recognized: when you create your account or place an order, you received at least one email from Prachelle. The recipient of this email is used as the login email address. The password is […]